It can take days or even weeks before you get an answer. If you ar ready, send in the form.Ī lot of contact requests are made every day. Be as detailed as you can, and make sure to send in screenshots as proof. If your question is not answered you can click on the contact us link. If your answer is there you are lucky and can continue the game. Read the questions and answers on the support page. On this page you see all the support subjects. If you do, you are transferred to the Moonactive Zendesk. Go to the settings page in the Coin Master appįirst click on the menu button and click on the bottom button.You can reach out to Coin Master support from within the game. To summarize, just contact Coin Master Support when something bad happens in the game and it isn’t your own fault. When something is wrong with your account.

At the moment all your cards are gone (yes it happens).

At events when you didn’t get your rewards.

When you made a purchase and didn’t get the rewards.

There are a few good reasons though when you should reach out to the nice people of Coin Master. At these moments you have to reach out for your fellow players in Facebook groups or the nice readers of this website. The same goes for helping you out with game strategies. For example if you lost a lot of spins (for new free spins check our free spins page) in an event because you had bad luck or if you cannot get the rare card you need to complete your set this is not something they can fix. When not to contact Coin Master helpįirst, there are a lot of moments you should not reach out for Coin Master support. In this post I tell you how you can contact Coin Master Support and what you need to do to have the highest chance of getting what you deserve.

At those frustrating moments you want to talk to the creators of Coin Master and ask them to make things right. Or if you played an event and you didn’t get the event reward. For example, if you purchased an item and you didn’t get it. There are moments when you play Coin Master that something happens that is not how it is supposed to be.

Moon active coin master support